We have an outstanding Contract position for a Home Equity Processor to join a leading Company located in the Columbia, MD surrounding area.
Pay Range: $20-25/hr - pending experience
The Home Equity Processor will be part of the talented Home Equity team. The Home Equity Processor plays an essential role in assisting members with their loan process to gain access to their funds as quickly as possible. This role plays an important part in providing best-in-class service to our credit union partners and members. Our success is dependent upon someone who has great communication skills, is dependable, self-motivated, and member-focused.
Responsibilities:
- Responsible for the thorough review of loan documents provided by the members and 3rd party vendors to satisfy required conditions which includes income documents, title, and appraisal reports.
- Daily communication with members to provide updates and expectations throughout the loan process.
- Educate members on Home Equity products and assist members with all inquiries.
- Utilize internal reports and dashboards to maintain required service levels and ensure all daily tasks are completed.
- Work in collaboration with other team members in Home Equity and other business areas.
- Prepare and participate in regular pipeline reviews with management to ensure daily tasks are met.
- Assist with coverage for co-workers to maintain member communication and processes to meet Partner's service level agreements.
- Additional job-related projects and duties as assigned by management.
Basic Hiring Criteria:
- Minimum 2 years of experience in finance processing, preferred experience in real estate lending.
- Experience analyzing personal and business tax returns and calculating variable income.
- Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
- Ability to work in a fast-paced environment.
- Effective communication skills, both verbal and written.
- Customer service oriented.
- Strong organizational skills.
- Must be able to quickly adjust to shifting priorities.
- Strong analytical skills with a high degree of accuracy.
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.