TAD PGS, Inc. has a job for you.

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We have an outstanding Contract position for a Call Center Service Representative to join a leading Company located in Houston, TX.

Pay Rate:  $15.00 per hour

Job Responsibilities:  

• Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
• Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
• Perform returned materials process, including initiation, receipt, expediting and closing RMAs.
• Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
• Receive product orders and process to shipment.
• Provide international customer service at times, and in such event, work a flexible schedule.
• Perform other related duties as assigned, including special projects.
• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

Basic Hiring Criteria

• High School or equivalent required
• Must have 1+ years of Call Center Customer Service experience.
• Must have strong verbal and written communication skills
• Must have typing skills
• Must be computer proficient

 

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VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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