TAD PGS, Inc. has a job for you.

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We have an outstanding Contract position for a Call Center Service Representative to join a leading Company located in the Houston, TX surrounding area.

Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).

Responsibilities:

• Provide responsive and reliable customer service and technical support. 
• Provide liaison support between customers. 
• Coordinate with other departments.
• Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs.
• Use of the Data Works system for sales orders, shipments, field service contacts, RMAs, warranty, and report generation.
• Receive product orders and process them for shipment.
• Provide international customer service at times, and in such an event, work a flexible schedule.
• Perform other related duties as assigned, including special projects.
• Build Quality into all aspects of their work by maintaining compliance with all quality requirements.

Basic Hiring Criteria:

• High School diploma or equivalent and 0-1 years of experience.
• Must have reliable transportation.

 

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VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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