We have an outstanding Contract position for a Document Management Specialist to join a leading Company located in the Sterling, VA surrounding area.
A logistics analyst provides administrative support to the logistics, shipping, or transportation departments of a company. They help coordinate the daily operations of a warehouse facility. Their duties may include handling incoming shipments, documenting inventory, and resolving customer service issues.
Responsibilities:
- Assist the department in carrying out various duties.
- Provide clerical assistance to the Key Accounts Managers.
- Compile records and reports for the Sales Department.
- Customer Service- A high level of customer service in all interactions with our wholesale partner - great customer service is your highest priority.
- Answer phones and provide customer assistance to brokers, customers, and vendors when needed.
- Organize and run B2B events (trade fairs).
- Be the contact person for any customer requests regarding logistical issues or promotional matters.
- Plan customer meetings related to business negotiations and brand promotions.
- Assist in the orders, logistical monitoring, and products' after-sales service.
- Great communication skills and the ability to work with different departments and roles.
Basic Hiring Criteria:
- High school diploma or equivalent.
- Adequate command of both English and Spanish, plus strong Excel skills.
- Prior experience as a logistics assistant at a large warehouse.
- Sound knowledge of shipping processes and metrics.
Desired Qualifications:
- Team player with excellent interpersonal skills, excellent written and verbal communication skills, and dedication to customer service.
- The candidate must be well organized, sensitive to handling confidential information, and detail-oriented.