We have an outstanding Contract position for a Lobby Visitor Access Specialist to join a leading Company located in the Laurel, MD surrounding area.
**US Citizenship is required.**
**Candidate must have the ability to obtain and maintain a Secret Security Clearance.**
We are seeking a Lobby Visitor Access Specialist to provide a professional and welcoming first impression of the Laboratory. You will receive and register visitors, record visits, and ensure all badges are issued according to security procedures. You will work with a team of knowledgeable Security Specialists to assist in maintaining a high level of security, as well as enhancing the visitor entry experience.
Responsibilities:
- Work with the Staff in coordinating their meetings.
- Preregister and receive visitors, check identification, enter them in the Visitor Management system, and activate their badge for the access control system.
- As needed, check visitor clearances in a DoD database, DISS, and issue the applicable access level badge.
- Assist visitors in resolving clearance issues and connect with the Point of Contact (POC) at the visitor's arrival.
- Work with the POC or Admin before the visit to streamline their visitors' access by checking clearance status ahead of time and communicating any needed information and instructions.
- Handle meeting spreadsheets and preregister visitors in Passage Point.
- Compile monthly reports.
- Monitor lobby emails responding to and handling meeting & visit notifications for the applicable entry location.
- Record and advise the Incoming Visitor Control Office of all VIP visitors preparing VIP Badges in advance, as needed.
- Record and update notifications of visits and meetings on the Lobby Weekly Meetings spreadsheet.
- Relieve and help other Lobby receptionists as needed.
- Work a full-time schedule from Monday through Friday from 6:30 am to 3:00 pm with some flexibility as needed.
Basic Hiring Criteria:
- High school diploma or equivalent.
- Can demonstrate proficiency in verbal and written communication equivalent to a high school graduate.
- Excellent customer service skills with experience in a public-facing position.
- Good organizational skills, follow-through, and interpersonal social skills.
- Computer software skills, including Microsoft Outlook, Excel, and Word.
- Database entry experience, keyboarding speed, and accuracy.
- Are able to obtain Interim Secret level security clearance by your start date, and can ultimately obtain Secret level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.
Desired Qualifications:
- An active Secret Clearance.
- Previous lobby receptionist experience and visitor management access database skills.
- Familiarity with the Defense Information System for Security (DISS) for validating clearances.
- The ability to problem solve and handle an occasional high volume of visitors while remaining calm.
- Experience interacting with and processing high-profile visitors and sponsors.
- A working knowledge of our practices, procedures, facilities, services, and culture.
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.