We have an outstanding Contract position for a Shipping Verification Representative to join a leading Company located in the Houston, TX surrounding area.
The Shipping Verification Representative is responsible for obtaining necessary information to verify and update all shipping information for patients.
Responsibilities:
Outbound/Inbound calls to/from patients, practices, sales support, and sales force to obtain missing or incomplete information
Release orders for shipment once all prerequisites are met
Verification with practice on early termination of study and extension of studies
Correspond with other departments to ensure that practice information is entered in 2.0
Correct patient demographic information and add all special request notes to patient orders
Performs special projects and other related duties as assigned
Basic Hiring Criteria:
High school diploma or equivalent
Desired Qualifications:
Proven demonstrated abilities in a multi-tasked, Windows-based computer environment
Must be able to handle a high volume of work
Control confidential information
High attention to detail
Excellent phone and customer service skills
Ability to retain information that is job-specific such as current policies and procedures
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers