We have an outstanding career opportunity for a Quality Manager to join a leading Company located in the North Kansas City, MO surrounding area.
As the Quality Manager, you'll be the driving force behind our commitment to delivering flawless products and exceptional customer satisfaction. You'll lead a talented quality team and partner cross-functionally to ensure every process, product, and supplier meets the highest standards of performance, reliability, and compliance.
Job Responsibilities:
Lead and develop the Quality department - including Quality Engineers, Technicians, and Supervisors - fostering a culture of accountability, teamwork, and continuous improvement.
Oversee all plant quality processes and ensure alignment with organizational standards, customer requirements, and regulatory expectations.
Act as the Management Quality Representative, advocating for the customer's perspective in all decision-making processes.
Drive continuous improvement through analysis of quality performance data, root cause investigations, and proactive problem-solving.
Partner with Production, Engineering, and Purchasing teams to coordinate quality objectives, ensuring efficient processes and cost optimization.
Establish and maintain inspection and testing programs for incoming materials, in-process components, and finished goods.
Develop and implement training programs to build quality awareness and technical skill across the organization.
Manage and refine systems such as PPAP, APQP, Control Plans, PFMEA, and MSA/GR&R to enhance process capability and consistency.
Lead investigations and resolutions for customer complaints and nonconformance issues.
Collaborate with suppliers to establish and uphold quality requirements for purchased parts.
Analyze and report on key quality metrics, identifying trends and driving corrective and preventive actions.
Ensure compliance with applicable quality system standards, including ISO 9001 and IATF 16949.
Basic Hiring Criteria:
Bachelor's degree in Engineering, Quality, or a related field.
8+ years in a Quality Management or Quality Supervision role, with proven leadership experience.
Demonstrated application of advanced quality tools: SPC, RCCA (8D, 5-Why, A3), DOE, Control Plans, PFMEA, and MSA/GR&R.
Experience implementing and maintaining Quality Systems (ISO 9001, IATF 16949).
6+ years of experience managing supplier quality relationships and negotiations.
Strong understanding of the Cost of Quality and how to leverage it for process improvement.
Proficiency in Microsoft Office Suite and statistical analysis tools.
Strong analytical mindset and problem-solving abilities.
Excellent communication and interpersonal skills for cross-functional collaboration.
Ability to balance strategic thinking with hands-on leadership.
Proven success in driving measurable improvements in quality, performance, and customer satisfaction.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers