We have an outstanding career opportunity for an Operations Engineer to join a leading Company located in the Wixom, MI surrounding area.
Responsibilities:
Integrate, install, and troubleshoot systems, including but not limited to:
Computers and all internal components
Graphics (i.e., Projectors, Monitors, CPU Hardware)
Projectors
3D Vision
Other Computer Peripherals and (Nondescript) Hardware
Work independently with minimal direct supervision to perform the following activities, including but not limited to:
Coordinating Integrations, Installations, Programming, and Troubleshooting
Working at customer facilities
Manage and solve assigned cases by providing the best support solution
Reference technical documentation and aid in building internal knowledge base content where gaps may be present
Train users, customers, and partners to use the system effectively and efficiently
Work closely with business, engineering, and operations teams to ensure transparent communication and efficient issue resolution (i.e., Task management systems, Excel sheets, Shipping/Receiving Logs, Checklists, etc)
Ensuring only qualified systems ship
General Building Maintenance
Able to design and build structures
Basic Hiring Criteria:
Vocational experience, Certification in a technical field, or Associate Degree in Business Science; Bachelors Degree in Business Science is a plus
Strong PC skills with some Audio-Visual Multimedia (AVMM) and Program Logic Controller (PLC) Experience
Coordinate activities while on-site, creating individual and teamwork schedules
Project Management is a highly recommended skill
Troubleshoot all Tier I & II and repair all LGS System deficiencies
Verbal and written communication skills
Physically and mentally able to install equipment: In-house and/or at customer locations
Must be able to use power tools, ladders, boom lifts, forklifts, andother electrical and control equipment
Customer Service/Management experience required - you will interact with customers
Willing to travel up to 80% of the time (local, domestic, and possibly international)
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers