TAD PGS, Inc. tiene un cargo/puesto para usted.

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We have an outstanding career opportunity for a Field Service Technician to join a leading Company located in the Charleston, SC surrounding area.

**US Citizenship is required.**

The Field Service Technician II provides on-site support at the Air Framer for our customers pertaining to interiors manufactured in the USA, France, and Great Britain. The team of Field Service Technicians assists Air Framer/Airline customers during the build of the aircraft, specifically installation issues, damaged parts, rework pickups, cosmetic defects, and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory, and Flight line relating to all built Aircraft with our product. All rework performed at the Air Framer must adhere to drawings, specifications, and specific rework instructions. This position will work under general supervision and report to the OSS Manager daily. This position handles moderately complex issues and problems, and refers more highly complex issues to higher-level technicians. 

Responsibilities:

• Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft. 
• Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels/trim pieces, assist the Air Framer seat installation team, and perform other miscellaneous tasks given. 
• Sustains a high-quality level of workmanship at all times. 
• Responds promptly to all communication (telephone, etc) with Air Framer personnel and customers. 
• Maintain a good rapport with Air Framer personnel and customers.
• Follow customer/Air Framer safety guidelines or processes established by the organization at all times. 
• Submits accurate part order requests and understands the POA/SOA process at Air Framer/customer. 
• Responsible for driving the company van and other technicians safely around Air Framer/customer Facilities. 
• Attend daily standup/tie-in meeting. 
• Adhere to Air Framer/customer training requirements that relate to Flight line, Safety, and other course overviews throughout the year. 
• Coordinate verbally with QA's, Engineers, Leads, Technicians, and other key Air Framer/customer personnel daily. 
• Performs other duties as assigned. 

Basic Hiring Criteria:

• High School Diploma or equivalent required; Associate's Degree in a related technical field preferred. 
• Minimum 2 years of Field Service experience related to troubleshooting and repairs required. 
• Valid driver's license and the ability to obtain a passport. 
• International and/or Domestic travel required; Approximately 2-4 weeks per year.
• Willing to travel to other Air Framer FALs in other states and other international customer sites on some occasions. 
• Must have the availability to work various hours, after hours, and weekends as needed. 

Desired Qualifications:

• Natural mechanical ability with hand and power tools.
• Basic working knowledge of CMMs, Engineering Drawings, and other technical documents. 
• Basic computer knowledge and familiarity with MS Office applications. 
• Proficient in using smartphones/tablets daily to send emails, pictures, and other applications. 
• Ability to work efficiently under stressful situations. 
• Follows instructions and completes jobs on time. 
• Customer service is essential for this job, and the employee must have excellent communication skills, both verbal and written. 
• Must have the ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day. 
• Must have the ability to generate written communication and to operate required office equipment. 
• Ability to read and review written communication. 
• Speech and hearing abilities that allow an individual to communicate clearly and distinctly. 
• Hands-on electrical troubleshooting knowledge, i.e., testing voltage and continuity. 
• Demonstrated participation in continuous improvement efforts. 
• Clear written and verbal communication. 

 

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Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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