We have an outstanding Contract position for a Call Center Agent to join a leading Company located in El Segundo, CA.
Pay Rate: $25.00
Job Responsibilities:
Handle inbound and outbound customer interactions professionally and efficiently
Assist customers with account inquiries, settlement-related questions, and general support needs
Accurately document customer interactions and case details
Navigate multiple systems and applications simultaneously
Maintain confidentiality and professionalism when handling sensitive information
Meet productivity, quality, and service-level expectations
Follow established workflows, scripts, and compliance procedures
Demonstrate strong listening, problem-solving, and de-escalation skills
Basic Hiring Criteria:
Previous call center, customer service, or contact center experience preferred
Must have a minimum of one year of call center experience
Strong verbal and written communication skills
Comfortable working in a fast-paced, metric-driven environment
Strong computer navigation and multitasking abilities
Ability to type and document information accurately
Professional demeanor with strong attention to detail
Must be able to articulate verbally clearly
Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, and affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers