Customer Service Representative Carson, CA Posted: 8/23/2023
Job Description
Job ID#:
201515
Job Category:
Call Center/Customer Service
Position Type:
Associate - W2
Duration:
6 months
Shift:
1
We have an outstanding Contract position for a Customer Service Representative to join a leading Company located in the Carson, CA surrounding area.
Pay Rate Range is: $20.00- $23.00
Job Responsibilities:
Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time
Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.)
Answer customer inquiries in a timely manner
Maintain customer relations
Remedy customer issues
Communicate and coordinate with internal departments
Act as backup for front desk (i.e., covering phones, greeting visitors)
Cold call customers
Work with customers to understand and anticipate future needs
Basic Hiring Criteria:
High school diploma or equivalent
2-4 years of experience
Has developed knowledge and skills through formal training or considerable work experience
Entry level often for those with work experience in the skill area
Works within established procedures with a moderate degree of supervision
Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements
Minimum Security Clearance:
No Clearance
TAD PGS, Inc. is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 years of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.