TAD PGS, Inc. has a job for you.


Job Details

Call Center/Customer Service

Bilingual (Spanish) Call Center Representatives  Atlanta, GA  Posted: 3/23/2021
Job Description

Job ID#:


Job Category:

Call Center/Customer Service

Position Type:

Associate - W2


direct hire

Positions Available:


We have an outstanding position for a Remote Bilingual (Spanish) Call Center Representative 

Pay Rate $11.00 per hour 
Inbound call center is open 7 days a week, 7am-10pm EST. 
Essential Job Functions:
Call Center Representatives follow all scripts, policies and procedures provided, and comply with Client's training regarding confidential information related to personal information. Answer inbound calls from consumers for various reasons. Provide consumers with additional resources and other help lines. Maintain daily communication with supervisor/lead on activities and tasks.
  • Experience in handling customers with professionalism, diplomacy and consideration for the customer's concerns 
  • Exceptional active listening skill
  • Excellent verbal and written communication skills
  • Willingness to ask questions, troubleshoot problems, and escalate issues when necessary
  • Ability to conduct phone interviews in a professional manner that reflects emotional and cultural awareness
  • A private workspace or home office free from distraction.
  • Access to laptop or desktop with Microsoft Windows 10 (or higher) Operating with a minimum of 5GB of available disk space and at least 4 GB of RAM. 
  • NO MAC or Chromebooks due to incompatibility issues.
  • Anti-virus software (this is free and available on the internet)
  • Reliable, high speed internet (minimum 5MB download and 3MB upload speed); such as Cable or Fiber. (DSL and Satellite are not supported)

Job Requirements

Minimum Security Clearance:

No Clearance


TAD PGS, Inc. is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 decades of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / EOE Protected Veterans/Disability
The Company will consider qualified applicants with arrest and conviction records.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/


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