TAD PGS, Inc. has a job for you.


Job Details


IT Field Services Technician  Laurel, MD  Posted: 5/22/2023
Job Description

Job ID#:


Job Category:


Position Type:

Associate - W2


6 months

We have an outstanding Contract position for an IT Field Services Technician to join a leading Company located in Laurel, MD.

**US Citizenship is required.**
**Candidate must have the ability to obtain and maintain a Secret Security Clearance.**
Please click on this link if you have any questions on how to obtain a clearance: https://www.tadpgs.com/obtain_security_clearance

We are seeking an IT Field Services Technician to help us support the information technology needs of the nation's leading university-affiliated research center. You will be working with engineers, scientists, and business professionals that are addressing critical challenges of our nation.

  • Your main responsibility will be to provide onsite IT support services for customers, including incident response, delivery, and system set-up of new & repaired computers, along with the installation of additional hardware, software, and peripherals, driving company vehicles as necessary
  • You will work primarily on Microsoft Windows, Macintosh, and Linux systems
  • You will research, analyze, diagnose, and resolve issues with customer systems, including computer hardware & software, peripheral equipment, and networks, using documented processes where available and best practices where not
  • Perform computer imaging, including software & hardware validation and pre-delivery testing
  • You will record and create documentation and assist in other teams' areas as needed

Basic Hiring Criteria:
  • Bachelor's degree; or in lieu of a degree, at least 4 years of a combination of education and relevant IT-related work experience
  • Selected candidates must possess a valid driver's license and will undergo a motor vehicle records check

Desired Qualifications:
  • Bachelor's Degree in an IT-related field
  • Possess enterprise-level experience with Linux, Windows 10, Mac13.2, and/or iOS
  • Possess certifications: ITIL, A+, Microsoft Certified Professional (MCP), Microsoft Certified System Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDISupport Analyst
  • Have software experience with Desktop remote control tools, the ability to troubleshoot Linux operating systems, and/or 2-4 years of experience with system management tools such asAltiris
  • Possess the ability to solve and resolve technical problems for users, to independently resolve widely varying sophisticated problems using current job knowledge, research, and external resources
  • Have hardware experience, including Intel-based desktops, laptops, and printers
  • Operating System (OS) experience to include Windows and Mac OS
  • Networking experience to include a solid understanding of TCP/IP and DNS and an understanding of Active Directory and Exchange
  • Are an excellent communicator, highly motivated, and have a strong customer focus with the ability to collaborate with all levels of staff
  • Are willing and able to support and work the necessary hours to finish critical work, routinely drive company vehicles on and off campus, have the ability to do long walking on a routine basis, and be willing to occasionally (less than 5%) travel within or outside of Maryland

Job Requirements

Minimum Security Clearance:



TAD PGS, Inc. is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 years of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.

 VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
The Company will consider qualified applicants with arrest and conviction records.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/


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