Enterprise IT Network Operations Center Analyst| IT/Technical| PDS Defense Career Portal Home Page

Job Description

Job ID#:

210750

Job Category:

IT/Technical

Position Type:

Associate - W2

Duration:

Shift:

Positions Available:

PDS Defense, Inc. is seeking a Remote Enterprise IT Network Operations Center Analyst. Job ID#210750

Pay Rate: $43.57 - $48.57/hr

Job Description:

This position supports the Enterprise Network Operations Center (NOC) Team, within the Resiliency team. The NOC is the single point of focus for all business operational services, improving IT business performance through global situational awareness, proactive monitoring, advanced diagnostics and predictive analysis, and providing outstanding responsiveness combined with excellent customer support in the delivery of IT Infrastructure and Services.

This position will support the Network Operations Center Team with specific focus to the following:
• Monitors Network/Telecomm infrastructure utilized by Lockheed Martin Customers
• Provides first-level troubleshooting, verification, resolution and/or timely notification of system-generated alerts and coordination/closure of incident tickets
• Reviews system and performance data from multiple sources to analyze anomalies and variances from normal thresholds taking appropriate action
• Leads Service Alert Notifications process and the TAC line support
• Monitors dashboards and portals for triggered alerts
• Observes equipment and control panels for operator messages or error indicators taking appropriate action
• Sets up and runs diagnostic tests and reacts appropriately to the messages and reports errors or machine malfunctions as required
• Ensures conformance with Standard Operating Instructions (SOIs), established processes, and workflow in an integrated team environment.
• Responsible for communicating all business activities in an effective and timely manner to management and for maintaining professional conduct consistent with company policy and procedures.

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Job Requirements

Minimum Security Clearance:

No Clearance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

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Job Details

IT/Technical

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