PDS Defense, Inc. is seeking a Region Crisis Management Coordinator, in Herndon, VA. Job ID#212674
Job Description:
In this role you will liaise with crisis management teams (CMTs) and business stakeholders from all entities and affiliates in North America to ensure that crisis management team members are prepared to respond to various crises. You'll support the sharing of information with the regional stakeholders, such as the Regional Crisis Management Team (CMT), Security, Facilities, etc. You'll also support the deployment of the Prepared at program in the region.
Your Challenges:
Primary Responsibilities:
The Crisis Management Coordinator is responsible for supporting the implementation and improvement of all phases of Crisis Management preparedness and response at North America.
Support CM Governance (30%)
The jobholder's responsibilities are to:
Maintain up-to-date information of CMTs in the region, including Site Crisis Management Officers (SCMOs), CMT members and the CM database;
Work closely with SCMOs to ensure compliance requirements are being met related to CMT manuals, CMT member training, drills, exercises, Local Crisis Center Checks, and CMT activations;
Understand the CM methods, procedures and supporting materials for a consistent assessment of crisis management compliance for all CMTs in North America during exercises, simulations and live activations, initiate After Action Reports;
Follow up on CM corrective actions assigned to CMTs;
Understand Crisis Management Risks in the ERM (Enterprise Risk Management) tool.
Understand the Family Care Program methods, procedures and assist with the development and implementation of the Family Care Program within the region.
Regional Crisis Management Meetings, Trainings, Exercises, Activations (30%)
The jobholder is supporting the organization and preparation of regional crisis management and Family Care meetings, workshops, trainings and real-world activations:
Propose and collect topics to be discussed and / or presented during crisis management meetings and workshops;
Assist and present information during crisis management/Family Care meetings and workshops;
Assist with crisis management/Family Care trainings; become an Internal Trainer;
Assist with post training, exercise and activation administrative tasks, such as developing after action/lessons learned reports;
Support, or participate, as needed, in crisis management exercises and activations as a CMT Specialist or observer.
Support, or participate, as needed, in Family Care exercises and activations
Crisis Management Awareness and Communication (30%)
The jobholder supports the deployment of the Crisis Management culture within North America:
Support and communicate program expectations to CM team members and stakeholders through development and delivery of presentations;
Propose and deliver Crisis Management awareness content such as Prepared to affiliates in the region;
Promote Crisis Management culture with respect to all employees;
Become proficient in the Emergency Mass Notification tool: provide training to new users, suggest ways to improve procedures and templates.
Evaluate current events and their potential impact to Affiliates (5%)
The jobholder is supporting the organization in assessing potential crisis situations affecting affiliates in the region:
Assess crises and potential crises in the region using open source resources and/or internal tools;
Assess potential impact to and affiliates and trigger partner action as needed;
Work with stakeholders, such as HR, Finance, IM, and Legal to address risk concerns.
Additional Responsibilities (5%)
Support IM in cyber resilience;
Collaborate with Product Safety;
Other duties as assigned.
Your Boarding Pass:
Required:
Bachelor degree
2+ years of experience in Crisis Management, Emergency Management or Emergency Response.
An understanding of Crisis or Emergency Management methodology;
Crisis risk analysis preparation and response (method and process);
Regulatory compliance and contractual policy knowledge;
Demonstrated strong organizational, time-management, leadership and strategic thinking skills;
Disciplined to solve complex problems, with the ability to resolve issues and drive solutions that create win-win situations;
Demonstrated experience conducting business impact analysis and vulnerability assessments;
Ability to research and stay current on applicable state/federal laws, industry best practices.
Up to 10% Domestic and International Travel involved
Authorized to work in the US without current or future need of sponsorship
Written and verbal communication fluency in English.
Preferred:
Master degree
2+ years of program management experience.
Knowledge of Crisis/Emergency Management exercises
Knowledge of Business Continuity planning
Business Continuity (Certified Business Continuity Professional or Disaster Recovery Institute International Certification)
Crisis Management Certification (AEM or CEM)
experience with Google Workspace applications (Docs, Drive, Sheets, Slides, Meet, etc.), skilled in using Google Docs and Google Slides to create professional-quality documents and presentations.
Fluency in other languages such as French, German, or Spanish is also a plus.
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.