PDS Defense, Inc. is seeking an Inside Sales Representative I, in Waco, TX. Job ID#216274
Job Description:
The Inside Sales Representative will provide a high-level of customer service and support with an established customer base to include Program Management of key strategic accounts, providing exceptional service to maintaining and increasing sales of these accounts
The Inside Sales Representative will demonstrate a particular focus on program/customer management.
- Handle a high volume of customer interaction
- Superior Excel, PowerPoint skills
- High volume of customer quotes price & delivery by phones, fax, or email
- Manage all aspects of order entry, stock management and purchase requirements for key customers
- Daily status and review of Key accounts orders, stocking levels and re-order points
- Assist company AES's LA management in forecasting revenue and GP of accounts
- Determining correct material based on customer requirements
- Obtaining quotes from vendors for material and outside processing
- Sales Order & Purchase order entry
- Assume responsibility of key house accounts
- Coordination with Outside Sales and Management; information & feedback
- Follow-up and communication with customers; status & delivery
- Initiate & follow-up on customer returns and problems (credits & complaints)
- Maintains paper and digital records/files for the respective department; *Periodically visits with customer to establish better business relationship
Skill/Knowledge:
- High school diploma or GED from an accredited institution
- Minimum 2 years of experience in an inside sales and/or customer service environment
- College degree from an accredited institution
- Previous experience working in fast-paced metals, distribution or manufacturing environment
- Knowledge and experience working with SAP desired
- Proficient in Microsoft Office applications, intranet and internet usage
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.